Legal notice

Store Policy

Returns & Refunds

Due to the nature of our products, we are unable to accept returns on opened or used items. If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photographs, and we'll work to resolve the issue.

Shipping

Orders are typically dispatched within 1 to 3 working days. Delivery times may vary depending on your location and the shipping service selected.

Product Information

Our products are intended for wellbeing, relaxation, and personal enjoyment only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Please read all ingredient lists before use and discontinue use if irritation occurs.

Natural Products

As many of our products are handmade using natural ingredients, colours, scents, and appearance may vary slightly between batches.

Privacy

Your personal information is used only to process your order and provide customer support. We never sell or share your information with third parties except where necessary to fulfil your order or comply with legal obligations.

Contact Us

If you have any questions, please get in touch via the contact details listed on our website.